Chapter 1: The Importance of Listening

Listening is a vital skill in leadership. Employees often need courage to approach their superiors with issues, seeking guidance or permission. It’s crucial to show genuine interest in their concerns. Allow them to express themselves completely; sometimes, they don’t need solutions, just someone who listens. By doing so, they are more receptive to outcomes they may not prefer. Often, they bring forth significant matters that might have gone unnoticed.

As part of our series on "Life and Leadership Lessons Learned in the Military," we had the honor of speaking with Mickey Williams from Capovilla & Williams.

Mickey Williams represents active duty service members and veterans facing allegations under the Uniform Code of Military Justice (UCMJ), advocating for their rights throughout the military justice process. He has an extensive military background, having participated in over 100 combat missions as a member of the Ranger Regiment before embarking on a legal career. He has served as a military prosecutor and magistrate, and currently lectures at Georgia State University College of Law.

Thank you for joining us! Can you share some insights from your childhood?

Absolutely. I was raised in a small lumber town in Oregon, with a population of about 3,000. My graduating class had around 70 students. I engaged in sports like wrestling and held various jobs, including working as a farmhand and a radio disc jockey. While it was a wonderful place to grow up, opportunities were limited. I realized early on that to achieve success, I would need to leave, so I enlisted in the U.S. Army.

And what is your current focus? Can you share a story that illustrates your unique work?

Today, I am a co-founder of Capovilla & Williams, where we defend individuals accused of military-related crimes, including court-martial cases. One notable case involved a soldier accused of accidentally discharging a grenade launcher within a military compound in Afghanistan, resulting in the injury of a Marine. The key issues were whether the soldier had fired the weapon intentionally and whether he had adhered to his duties. Ultimately, we were able to effectively represent our client, minimizing the repercussions he faced.

Chapter 2: Lessons from Military Experience

Can you tell us about your military background?

I joined the U.S. Army in 2002 right after high school, volunteering for the 1st Battalion, 75th Ranger Regiment. I completed multiple deployments to Iraq and Afghanistan, participating in many high-stakes operations, including the rescue of POW Jessica Lynch. After my military service, I pursued a legal career and eventually joined the JAG Corps, where I transitioned from prosecution to defense due to my desire to protect service members rather than prosecute them.

What has been your most memorable military experience, and what lesson did you learn from it?

Reflecting on my military career, the overall experience was significant. While moments of excitement were rare, I learned the importance of patience during long periods of waiting. A memorable lesson from basic training was the phrase "hurry up and wait," which captures the essence of military life.

Chapter 3: Defining Heroism

Do you have a story of heroism from your time in the military?

While I don't consider myself a hero, I know one: my friend Patrick Payne, who received the Medal of Honor for his bravery in saving nearly 40 hostages from ISIS in Iraq. His selflessness exemplifies true heroism, as he risked his life without any personal connection to the victims.

What does heroism mean to you?

To me, a hero is someone who prioritizes the well-being of others over their own safety. This doesn’t always require a life-or-death situation; taking a stand for a greater cause, even at personal risk, can also be heroic.

Chapter 4: Leadership Lessons from the Military

Based on your military experience, what five leadership or life lessons can you share?

1. Lead by example: If you aren't willing to do something, why expect your team to?
2. Avoid yelling: This breeds resentment, especially in front of others.
3. Listen actively: Employees often bring up significant issues that need to be addressed.
4. Maintain professional boundaries: While it's important to care for your employees, remember that you may need to make tough decisions.
5. Support your team: Recognize that employees have lives outside work, fostering loyalty and respect.

Do you believe your military experience has prepared you for your business career?

Absolutely, but not in the way one might think. My experiences taught me how not to lead. As a young soldier, I followed orders from superiors who didn’t exemplify effective leadership. It wasn’t until I became an officer that I truly understood the importance of inspiring rather than commanding.

Chapter 5: Thriving in Civilian Life

Did you face challenges after transitioning to civilian life?

Fortunately, I avoided many of the common struggles faced by veterans. I channeled my energy into education and fitness, which provided a positive outlet. Having a supportive family also played a crucial role in my adjustment.

Are you currently involved in any new projects?

Yes, we are expanding our work in Title IX investigations at universities. This shift allows us to apply our legal expertise in a new context, ensuring that the accused receive fair representation during potentially life-altering proceedings.

What advice would you give to leaders for fostering a thriving team?

Delegation is essential. Trust your employees and allow them to contribute meaningfully to the organization.

Who has significantly influenced your journey?

My wife has been my greatest support. She worked while I was in school, and we navigated the ups and downs of life together, reinforcing the importance of mutual respect and belief in one another.

How do you contribute to your community?

Rob Capovilla and I believe in giving back, supporting local schools, veterans' charities, and youth programs. I am also involved in the Veterans Organization of the Georgia State Bar, where we assist local veterans with legal issues.

What movement would you inspire to create positive change?

I would promote critical thinking. Society seems to have lost the ability to question information critically. Encouraging people to ask "why" again would foster a more informed public.

What is your favorite life lesson quote?

"Embrace the suck" is a phrase I learned in Ranger School. It serves as a reminder to accept challenges and remain resilient, both in military and business contexts.

If you could have lunch with anyone, who would it be and why?

I would love to have breakfast with Elon Musk. His innovative thinking and success across various industries inspire me, and I would relish the opportunity to learn from his insights.

Thank you for sharing your invaluable lessons and experiences with us!